Zelle App Shuts Down: Why it happened and how users can still transfer money

Zelle, the popular peer-to-peer payment platform, has officially shut down its standalone mobile app as of April 1, 2025. Users can now access Zelle exclusively through their bank or credit union's mobile app or online banking platform.

Reason behind the shut down of Zelle appThe decision to discontinue the app comes after Zelle reported that only 2% of its transactions were conducted via the standalone app. Most users already rely on their banking apps to send and receive money, making the standalone app redundant. Zelle's shift aims to enhance security and streamline operations, as transactions through banking systems are considered more secure and less prone to fraud.

How users can transfer money after Zelle app shuts downFor those who previously used the Zelle app, transitioning to a bank or credit union that supports Zelle is necessary to continue using the service. Users can register their email address or mobile number with their financial institution to enable Zelle transactions. Payment history from the standalone app will remain accessible until August 11, 2025, allowing users to retrieve records before the app is fully decommissioned.

Alternatives to Zelle appIf you're looking for alternative online money transfer services, platforms like Venmo, PayPal, Cash App, Google Wallet, and Apple Pay offer convenient options for sending money. These services provide features such as instant transfers, social engagement, and international payment capabilities, catering to a variety of needs.