Banks need to adapt to changing customer preferences to remain competitive: CEA Nageswaran

CHENNAI: Chief economic advisor V Anantha Nageswaran said that banks should adapt in accordance with changing customer preferences and market dynamics in order to remain competitive while addressing an event organized by public sector Indian Bank on Saturday.

Nageswaran also highlighted the crucial role of agriculture in fueling economic growth .

Speaking about 'Indian Economy and Banking: Growth and Trends", Nageswaran focused on the significance of technological advancements in driving growth and innovation in the industry.
He appreciated Indian Bank for its commitment to knowledge sharing and excellence and praised its MSME Prerana programme, which focuses on training entrepreneurs.

Indian Bank managing director and CEO S L Jain, in his address, said, "We are delighted to have Dr Nageswaran sharing his insights on the Indian economy and its implications on the banking sector."

He further added that the interaction is set to benefit all the participants and help them better understand the challenges and opportunities in the industry.